- Al Madar Oilfield supplies and Services strive to understand its customer's needs and requirements and work hard to meet and exceed their expectations for the services it provide; the quality of products it supply; the professional expertise it extend; and the timely deliveries it make. At Al Madar Oilfield supplies and Services, customer satisfaction drives its business.
- Its system is designed and committed to achieve continual improvement of its Quality Management System (QMS) that is certified to the internationally recognized ISO 9001 Quality Standard. Al Madar, monitors its Key Performance Measures and continuously raise the bar to achieve greater improvements in its procedures and systems. It ensure full compliance to the ISO Standard and have dedicated Quality Teams and suitably trained Quality Auditors for this purpose.
- This policy is periodically reviewed for its current suitability to ensure its relevance to Al Madar Oilfield supplies and Services business